Vida Maxima Insurance & Co LLC

How we collect, use, share, and protect personal data across our digital channels and Lead Ads.

1. Who We Are
Vida Maxima Insurance & Co LLC (“Vida Maxima Insurance,” “we”) is a licensed insurance agency in the State of Florida. This Policy describes how we handle personal data collected through our digital channels, including Facebook/Instagram ads (Lead Ads), website/landing pages, WhatsApp Business, and direct messages.

Legal name: Vida Maxima Insurance & Co LLC
Insurance License (FL): L131389
NPN: NPN21606299

Business address: 1890 State Road 436, Suite 215B, Winter Park, FL 32792
Contact e-mail: insurance@vidamaximainsuranceco.com
Business WhatsApp: Open WhatsApp

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2. Scope
This Policy applies when you interact with us on our official pages/accounts, access our website/landing page, fill out Instant Forms in Facebook/Instagram ads, or communicate with us via WhatsApp Business and other digital channels that link to this Policy.

3. Personal Data We Collect
Contact data
Name, e-mail, phone/mobile number, state of residence, coverage preferences (e.g., Health, Life, Dental, Vision, Medicare).

Usage and technical data (when applicable to the site)
IP address, device identifiers, pages visited, cookies, and similar measurement technologies.

Messages
Content of conversations on WhatsApp Business, Instagram DM, and e-mails sent to our channels.

We do not request sensitive data (such as SSN, account numbers, income, health conditions) in ads/forms. Please do not send confidential medical information via public channels or generic forms. If, in specific underwriting contexts, such information is necessary, we will explain the reason, the legal basis, and the appropriate secure channel.

4. Purposes and Legal Bases
Service and quotes: to prepare quotes, present insurance options, and respond to your requests (performance of pre-contractual steps/contract).
Communications: to send information about your request, reminders, and messages related to insurance (consent/legitimate interest; you may withdraw at any time).
Improvement and security: to analyze metrics, prevent fraud, improve the experience, and comply with legal obligations.

5. How We Use Your Data
We use your data to contact you, understand your coverage needs, prepare quotes, support the contracting/renewal process, and provide relevant information. We may also use technical browsing data to keep our site functional and secure and for access statistics.

6. Sharing with Third Parties
Insurers and partners (GAs/IMOs): we share only what is necessary for quoting/proposals/service.
Technology providers: CRM providers, hosting, analytics tools, WhatsApp Business, and e-mail marketing.
Legal requirements: when necessary to comply with laws, regulations, or orders from authorities.
We do not sell personal data.

7. Retention
We keep your data only for as long as necessary for the purposes described in this Policy and according to applicable legal timeframes. When there is no legal basis/need to retain the data, it will be deleted or anonymized. For non-converted leads, we retain data for up to 24 months for re-contact, unless deletion is requested earlier.

8. Your Rights
Access, correct, or update your data;
Request deletion or restriction of use;
Object to processing for marketing;
Portability (when applicable).
To exercise your rights, write to insurance@vidamaximainsuranceco.com. You may opt out of marketing communications at any time: reply STOP in SMS/WhatsApp or “unsubscribe” in e-mail.

California consumers (CCPA/CPRA): we offer mechanisms to request access/deletion and the option to “do not sell/share” data when applicable. Contact us via the e-mail above or use the link: https://wa.me/message/SU656IBMJ2HQO1.

9. Cookies and Analytics
If we use cookies on our site, they may be necessary (functional) or optional (analytics/measurement). You can manage preferences in your browser and, if we offer a cookie banner, through it. Third-party analytics tools may collect technical data in the aggregate.

10. Security
We adopt reasonable technical and administrative measures to protect personal data under our responsibility. Still, no method of transmission/storage is 100% secure. If we identify a relevant incident, we will follow applicable law and industry practices for communication and mitigation.

11. Children and Adolescents
Our services are intended for individuals aged 18 and over. We do not knowingly collect data from minors via ads/forms. If you believe a minor has provided us with data, please contact us so we can remove the information.

12. International Transfers
We may process data outside your state or country, including through technology providers. In such cases, we adopt appropriate safeguards and engage only with third parties that observe compatible security and privacy standards.

13. Consent for Communications (TCPA/WhatsApp)
By submitting your data or initiating a conversation, you agree to receive calls (including by automated systems), SMS/WhatsApp messages, and e-mails from Vida Maxima Insurance about insurance products/services. Consent is optional and not a condition for the purchase of any product. You may revoke it at any time by replying STOP (SMS/WhatsApp) or “unsubscribe” (e-mail).

Interactions via WhatsApp are also subject to WhatsApp’s Terms and Privacy Policy.

14. Changes to This Policy
We may update this Policy from time to time. The current version will always indicate the “Last updated” date. Material changes may be communicated on our official channels.

15. How to Contact Us
E-mail: insurance@vidamaximainsuranceco.com
Address: 1890 State Road 436, Suite 215B, Winter Park, FL 32792
WhatsApp: https://wa.me/message/SU656IBMJ2HQO1